Elevating Architectural Project Management with Clarc
Jai, Office Manager
We have dealt with Dian and find here excellent customer support.
Great Overall Experience
Essence Design's overall experience with Clarc has been "Very Good," according to Jai. This positive sentiment reflects the platform's ability to meet the unique needs of an architectural design studio, supporting their workflow and project management requirements.
Growing Together with Customers
While Jai noted that there are still areas for improvement in Clarc', they highlighted a key strength of the platform: its adaptability. " Many changes have been made through our suggestions and we appreciate that your company has the ability to do this," Jai commented. This responsiveness to user feedback has allowed Essence Design to tailor Clarc's workflows and contract templates to align more closely with their firm's processes.
Outstanding Customer Support
A standout aspect of Essence Design's experience with Clarc has been the customer support. Jai specifically mentioned Dian, praising her "excellent customer support." This level of personalized assistance has likely played a significant role in the firm's successful adoption and ongoing use of the platform.
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